Cancel Netflix Account Online
Netflix gives users the option to downgrade their account to a cheaper plan or cancel it entirely. If you cancel, you will be able to watch instant streaming until the new billing cycle starts. Find out how to choose these options by learning how to cancel a Netflix account online.
Contents
Steps
Netflix Login
- Go to www.Netflix.com.
- Sign into your account using your email and password.
- You can also use the "Login with Facebook" account option, if you have previously linked your Netflix account to your Facebook account.
Netflix Account
- Look for the "Your Account" button in the upper right corner. It should be next to your name. Click on it.
- View your account details. Most users will see the details at the top, with 2 boxes for "Streaming" and "DVD" plans below.
Netflix Cancellation Options
- Decide whether you would prefer to limit your plan or cancel it entirely.
- Choose to change your DVD plan to a cheaper option. Click on the "Change Plan" link to downgrade the number of discs or types of discs you get each month.
- Cancel the DVD plan by going to the account page and clicking "Cancel DVD Plan." Confirm you want to cancel Netflix DVDs.
- Return to the account page. Click "Change Plan" to downgrade your streaming or "Cancel Streaming Plan" to cancel your Netflix account entirely.
Netflix Follow Up
- Send your remaining DVDs back to Netflix by the date indicated on the cancellation page. They usually give you 7 days to return movies after cancellation. You will be charged an additional fee for the DVD if it does not arrive in time.
- Look for a cancellation email in the email inbox associated with your Netflix account. Keep in mind that you will not get a refund if there are additional days left in the billing cycle.
- Login on Netflix.com within 1 year of closing your account to restart Netflix streaming and DVDs. You can sign in with your email and password. Netflix saves your Instant Queue and DVD Queue information for 1 year.
Video
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Tips
- As of 2011, Netflix no longer allows you to put your account "on hold" during vacations or other periods of non-use. You will need to cancel and restart to avoid paying during this time.
