Cancel a Bid on eBay

Revision as of 03:13, 9 January 2016 by Kipkis (Kipkis | contribs) (importing article from wikihow)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Bids on eBay are generally considered final, but sometimes honest mistakes occur and there are ways to cancel bids. Both buyers and sellers have the opportunity to cancel a bid, especially if both parties agree to this, and it is done within a certain time frame. Here is an overview of the bid cancellation process.

Steps

Cancelling Your Bid as a Buyer

  1. Check to see how much time remains on the auction. If there are more than 12 hours remaining in the auction, it is relatively simple to retract your bid.
    • Closer to the end of the auction, eBay allows you to cancel your bid within 1 hour.
    • If you have placed your bid more than one hour ago, and there are less than 12 hours left in the auction, you may have to contact the seller.
  2. Know eBay’s standard policy for bid retraction. If you are cancelling your bid due to a typographical error or communication problems with the seller, you can use ebay’s standard bid retraction form. Ebay will routinely allow you to cancel your bid for the following reasons:
    • You entered the wrong amount by accident: If you accidentally enter $890.00 instead of $89.00, you can retract your bid and enter the correct amount as a new bid.
    • Significant changes made to the auction after you entered your bid. You may cancel your bid if the seller makes changes to the item's description, condition or shipping terms.
    • You are unable to contact the seller. If you have unanswered questions about the item and are unable to reach the seller by email or telephone, you can cancel your bid.
  3. If you are using one of these three standard reasons, fill out the "Bid Retraction Form" on eBay. You will need to enter the item number for the auction, and choose the reason for canceling your bid from a drop down menu.
    • You can find the item number in the top right corner of the “description” section of the item listing, just above the rectangle labeled “Item Specifics”
    • Click "Retract Your Bid" at the bottom of the "Bid History" page. Follow the instructions on each page until you reach the form.
    • There is also a link to the form on the “Retracting or Canceling your Bid” page in ebay’s help section.
    • If you select “entered wrong amount” as your reason for cancelling, you will be asked to re-enter the correct amount.
    • Remember to click "Retract Bid" at the bottom of the form to finalize your request.
  4. If you are unable to cancel your bid using the form, try contacting the seller. Bids may be cancelled at the seller’s discretion, and many sellers will be willing to cancel your bid as an act of good faith.
    • Contact the seller as soon as possible, and remember that it is up to them whether or not to cancel your bid.
    • If the seller does not want to cancel your bid and you win the item, you are under legal obligation to buy the item.
    • This will not affect your feedback rating. However, a “bid retractions” line will be added to your feedback page, and if you cancel bids too often, sellers may block you from bidding in the future.
  5. Know that bids are non-binding for cars and real estate. Due to the complexities of these types of transactions, ebay acknowledges that these bids don’t create a formal contract between the buyer and seller. [1]
    • While you may not be legally bound to complete the purchase, bidding without the intent to buy is a violation of ebay’s policies.
    • ”Buyers’ remorse” is not considered a valid reason for cancelling the transaction, but if you learn of a problem with the purchase after you win the item, it is within your rights to cancel.

Cancelling a Bid as a Seller

  1. Go to the "Canceling Bids Placed on Your Listing" page at eBay. This page is accessible to the seller via the "Bid History" link on the auction page. Follow the links provided by eBay to get to the “Canceling Bids Placed in Your Auction” form.
  2. Specify the reason for cancelling the bid. The form requires you to briefly state this reason in 80 characters or less. There are many legitimate reasons to this, such as:
    • The buyer contacts you and asks you to retract the bid.
    • You cannot verify the identity of the buyer.
    • The buyer has received a lot of negative feedback.
    • You don’t ship to the country that the buyer is in.
    • You need to cancel the auction.
  3. Fill out the rest of the form, then click “cancel bid.” You will need to enter your username, your password, the number of the item that is being auctioned, and the user ID of the bidder whose bid you are cancelling.
    • You can find the item number in the top right corner of the “description” section of the item listing, just above the rectangle labeled “Item Specifics”
    • The user ID of the bidder will be listed next to their bid.

Video

Tips

  • To cancel an offer that you submitted on a "Buy It Now" or "Best Offer" listing, use the Best Offer Cancellation form that is accessible through the item description page.

Related Articles

  • Buy a Camera on eBay

Sources and Citations

  1. ↑ http://pages.ebay.com/help/policies/non-binding-bid.html

You may like

Retrieved from "https://kipkis.com/index.php?title=Cancel_a_Bid_on_eBay&oldid=14029"