Clear the Outlook Autocomplete Cache

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This guide will show you how to clear the Outlook autocomplete cache. There are 2 ways of fixing this issue: #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found

Steps

Easy method

  1. Start typing the email address you would like to clear from the cache until outlook displays it .
  2. Press the down arrow key to select the email address. Press the delete icon beside email.

More involved method

  1. Note: It will allow you to clear all the entries from the address cache. (outlook.nk2)
  2. Close Outlook and make sure it is not running using the task manager.
  3. Open Windows Explorer and Paste %APPDATA%\Roaming\Microsoft\Outlook into the address bar.
  4. Delete the file Outlook.nk2.

Outlook 2010 and above only

  1. Go to File, Option, Mail, and then click on the Empty Auto-Complete List button under the Send Messages header.

Video